About Us.

The phoenix philosophy

Frustrated by short appointment times and a ‘one size fits all’ approach to physio in the places I previously worked, I decided to take a leap of faith and set up Physio Phoenix in October 2017.

I introduced longer appointment times and have built my reputation on really listening to my clients about how you feel and what your goals are. Do you want to be pain free? Do you want to get full shoulder movement back in order to play tennis? Do you just want to be able to sleep at night again? Or are you trying to get back to work after an accident or surgery?

Please note we have recently moved to Carleton Pharmacy, West Road, Carleton-In-Craven, Skipton, North Yorkshire, BD23 3DT.

COVID 19: We continue to offer face to face appointments, home visits and online consultations. All ‘in person’ consultations are undertaken with your safety as a priority.

meet the team

Ruth Skinner

Ruth Skinner

Clinical Director & Owner

“I qualified as a Chartered Physiotherapist in 2001 and work as a specialist musculoskeletal physiotherapist, with 18 years of experience treating a wide range of long and short term conditions and injuries.

I’ve worked for the NHS across all areas of a hospital from neuro trauma wards and A&E right through to orthopaedics, maternity care, the breast cancer unit plus everything in between!

I’ve worked in GP clinics, community settings and private practice with people at all stages of life.

I established Physio Phoenix in October 2017.”

Robin at Physio Phoenix


Robin qualified in physiotherapy at Oxford Brookes University. She gained a wide range of experience working in a rotational post in the NHS, which included a particular focus on musculoskeletal injuries. Robin has completed further post graduate training in pre- and postnatal care, kinetic chain analysis, exercise therapy, manual therapy, and fall prevention and rehabilitation.

Robin is experienced in treating children and has specialist training in hypermobility. She also provides expert care for pregnant women.

Robin previously worked for many years as a dancer and dance teacher, after having achieved a BA(hons) in dance studies. She thus has a special interest in working with dancers, and has experience treating dance related injuries and providing education and technique improvement.

In her spare time, Robin is an outdoor enthusiast, with a keen interest in trail running, walking and mountain biking. She also enjoys classical music, travelling and spending quality time with family.


Physiotherapy is a science-based profession and takes a ‘whole person’ approach to health and wellbeing. We offer hands on treatment such as manipulation and massage, electrotherapy, acupuncture, advice and exercises to help you achieve your goals. Physio Phoenix are passionate about delivering a package of care tailored to your individual needs, which fits your lifestyle and achieves your goals.

All of our physiotherapists at Physio Phoenix are Chartered Physiotherapists and registered with the Health and Care Professions Council (HCPC). We have had rigorous training, must adhere to high standards of care, are monitored to ensure we are engaging in Continuing Professional Development (CPD) and are adequately insured.

Sports massage is a form of deep tissue massage involving the manipulation of soft tissue. Sports massage is designed to assist in correcting problems and imbalances in soft tissue that are caused from repetitive and strenuous physical activity.

Benefits of sports massage:
 – Release of muscle tension
 – Reduce pain
 – Assist with recovery after training or competing in sports
 – Reduce muscle cramp

Deep Tissue Massage involves the manipulation of soft tissue. Soft tissue is connective tissue that has not hardened into bone and cartilage; it includes skin, muscles, tendons, ligaments and fascia.

Benefits of Deep Tissue Massage
 – Release of muscle tension or overload caused by stress or by long periods spent in one position such as driving or sitting at a desk
 – Support good posture to prevent further aches and pains developing.

Acupuncture is the practice of inserting very fine needles into the body at specific points along the nervous system, known in Traditional Chinese Medicine (TCM) as ‘meridians’.

‘Acupuncture is used by physiotherapists, against a background of sound research and evidence, as a means of enhancing pain modulation via the stimulation of the brain and spinal cord to produce NATURAL pain relieving chemicals, such as endorphins; melatonin to promote sleep, serotonin to promote wellbeing, to name but a few. These assist the body’s healing process and offer pain relief as a precursor for other manual or exercise therapy’ (Acupuncture Association of Chartered Physiotherapists).

It is helpful, but not essential, to bring or wear shorts for a lower limb problem or a vest top for upper limb problems.

If you have been seen by the MSK service or a consultant then please do bring any letters or scan/x-ray results with you if you have them to hand. If you are on any medication then a list of these can be helpful too.

During the initial assessment, we will ask you questions to get a clear picture of the problem and of any other factors that may be influencing it. We will also ask what you hope to get from your physiotherapy appointment so we can tailor your treatment specifically to YOUR needs. We will then ask you to attempt some different movements and will carry out some specific tests to identify your problem before designing a bespoke treatment plan to deal with it.

Should we identify a problem that is not likely to benefit from physiotherapy we will inform you of your options and where necessary, with your consent, refer you on for further investigations via the GP. If further physiotherapy sessions are needed, then we will endeavour to estimate how many further appointments you might need over which period of time.

In the event of a cancellation at short notice, it is unlikely that we will be able to offer this slot to another patient so we do request that you provide us with at least 24 hours notice should you need to amend or cancel your booking.

We understand that this is not always possible, but late cancellations or appointments not attended may be charged in full.

Yes you can. Although this is best limited to one person with you in the treatment room due to available space. Anyone else is welcome to wait for you in the reception area. If the patient is a child please ensure a parent or carer stays with them throughout the appointment.

If you are in a claim back scheme such as Sovereign or Simply Health then you may be able to claim back your physiotherapy appointment money.  Check your policy or ask your provider and we will give you a receipt with the appropriate details.

The clinic currently does not have disabled access. However, if you are unable to climb stairs we can arrange a home visit.

No referral is necessary. You can simply book in and if we find anything concerning during the initial assessment we will be happy to discuss this with your GP or consultant, wih your permission of course.

If somebody is dropping you off you can come right to our front door. If you need to park there are various options including the nearest car park at Coach Street or on non-market days (Tuesday and Thursdays) you can park for free for an hour on ‘the cobbles’ on the High Street.

in pain? talk to us.

We are here for you, so get in touch to start your journey to a less painful life. Appointments available weekdays and weekends.

Carleton Pharmacy, West Road, Carleton-in-Craven, Skipton, North Yorkshire, BD23 3DT